PRIVACY NOTICE
Last updated: 31/08/2026
1. Who We Are
[Company Name] ("we", "us", or "our") operates the website [Your Domain Name]. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller Contact Details:
Company Name: [Company Name]
Registered Address: [Physical Address]
Email: [Contact Email]
Phone: [Contact Phone Number]
ICO Registration Number: [Your ICO Number, if registered]
2. The Personal Data We Collect
Because our website is designed for informational purposes, we collect a minimal amount of personal data. This includes:
Information you voluntarily provide: If you contact us via email or our contact form, we collect your name, email address, and any information contained in your message.
Technical Data automatically collected: When you browse our site, our servers automatically log technical information, including your Internet Protocol (IP) address, browser type, operating system, pages visited, and time spent on the site.
3. How We Use Your Data and Our Lawful Basis
Under the UK GDPR, we must have a lawful basis to process your personal data. We use your data for the following purposes:
Purpose / ActivityType of DataLawful Basis under UK GDPRResponding to your enquiries sent via email or contact formsContact Data, Message ContentLegitimate Interests (to reply to your request) or Steps prior to a contractMaintaining security & integrity of our website and server infrastructureTechnical Data, IP AddressesLegitimate Interests (protecting our business and IT network)Basic website analytics (understanding visitor traffic)Technical DataLegitimate Interests or Consent (if non-essential cookies/trackers are used)
4. Who We Share Your Data With
We do not sell or rent your personal information. We may share limited technical or contact data with trusted third-party service providers who help us operate our website:
Web hosting providers: [Name of your hosting provider, e.g., SiteGround, AWS]
IT and security infrastructure services: [e.g., Cloudflare]
Analytics providers: [e.g., Google Analytics or "None"]
All third-party processors are bound by contract to handle your data securely and solely in line with our instructions.
5. International Data Transfers
If any of our service providers host or process data outside the UK, we ensure appropriate legal safeguards (such as UK International Data Transfer Agreements or Standard Contractual Clauses) are in place to ensure your data receives the same level of protection as in the UK.
6. How Long We Keep Your Data
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected:
General Enquiries: Kept for [e.g., 6 months to 1 year] after resolving the query, then deleted.
Server Logs: Automatically overwritten or purged every [e.g., 30 to 90 days].
7. Your Data Protection Rights
Under UK data protection law, you have specific rights regarding your personal information:
Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate data.
Right to erasure: Request deletion of your personal data ("right to be forgotten").
Right to restrict processing: Request that we temporarily suspend processing your data.
Right to object: Object to our processing based on legitimate interests.
To exercise any of these rights, please contact us at [Contact Email]. We do not charge a fee for responding to standard requests.
8. How to Complain
If you have concerns about how we collect or use your personal data, we ask that you contact us first so we can resolve the issue.
However, you also have the right to lodge a complaint directly with the UK’s data protection supervisor:
Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Helpline: 0303 123 1113
9. Cookies Policy
Our website uses [essential cookies / basic analytics cookies] to function correctly. For full details on the cookies we use and how to manage your preferences, please view our [Link to Cookie Policy / Banner].
